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Help/FAQ
With our fast and easy Help section, you can find the answers to all of our most frequently asked questions.
General Questions
About Us
How Does yourmusic.com Work?
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Sound Samples
Adding Items To Your Cart
Learn More About Your Music Queue
Pricing
Key To Symbols Used On The Website
CD Quality
Tell A Friend
Terms And Conditions
XCP or SunnComm/MediaMax Content Protection
Using Promo Codes

Music Queue Information
How Does The Music Queue Work?
Backordered Items In Your Music Queue
Adding Items To Your Music Queue
Maintaining Your Music Queue
Music Queue Shipment Dates
Changing The Order Of Your Music Queue
Removing Music Queue Items
Empty Music Queue
Checking The Status Of Your Music Queue Order
Viewing Past Music Queue Orders
Returning Music Queue Items

Gift Subscriptions
How Do I Redeem A Gift Subscription?
How Do I Keep Track Of My Gift Subscriptions?
Who Can Give A yourmusic.com Gift Subscription?
Does The Recipient Have To Be A Subscriber?
When Will I Be Charged?
How Is The Recipient Notified?
When Does The Gift Subscription Begin?
Does The Gift Subscription Expire?
Can A Recipient Purchase Additional CDs?
Does The Recipient Need To Keep A Default Payment Method On File?
Do I Need A Gift Code?
What Are The Gift Subscription Purchase Options?
Can I Preview The Gift Subscription E-mail Before Sending?
What Happens If The Recipient Doesn't Fill Their Music Queue?
Billing/Payment Information
Types Of Payment Accepted
PayPal
Credit Card Security Code
Keeping A Payment Method On File
Monthly Charges


Shipping
Shipping Options and Rates
Shipping To A Different Address
Shipping Locations
Split Orders
Missing Items From Your Order
Damaged CD Cases

Returns
Return Policy
How To Return CDs
Return Address For CDs
CD Cases

Security And Privacy
Personal Information
Children Under 13
Terms Of Use
Cookies
Privacy Policy

Customer Service
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